There are so many makeup trends nowadays and so many sought after products, you might find yourself turning to slightly cheaper alternatives to bag yourself a bargain. With so many popular auction and private sale sites, such as eBay, showing many listings of products at such cheap prices I can definitely see the temptation. I am talking of course about finding products like Kylie Lip Kits, Anastasia Beverley Hills Glow Palettes and pretty much any type of high end makeup at a cheaper price. Some listings will be genuine, with sellers trying to sell a product after buying something that wasn’t right for them. Others pass off the product as the real deal, when in fact it’s mass produced from another location and fake.
What’s the problem with a fake product?
Cheap makeup doesn’t have to be poor quality, our favourite drugstore brands have taught us that! But when a product is copying another and is a fake, this product is unlikely to be the same quality as the original. You might think you’re getting a bargain when in fact the product itself is rubbish and potentially unusable. A bit of a waste of money when there are fantastic, legit dupes of products available from trustworthy brands.
I think I have a fake product but the quality seems ok, that should be fine right?
Congratulations, you may have found a really good fake. But please tell me, what’s inside it? As fake products attempt to mimic the real one, they will only show the real product’s ingredients on the packaging. Which means you have literally no idea as to what is in the product. To make this worse, fake products are illegal and therefore won’t be regulated by any sort of laws to protect your health. Combine this with the fact that you have absolutely no idea as to what is in the product, this could be catastrophic. A quick google search has found people developing eye infections as well as swollen, cracked and bleeding lips. You could have an allergic reaction and even burn your skin. This is no surprise when fake makeup has been found to contain mercury, lead, arsenic, cyanide, human urine and rat droppings. That is not something you want on your skin let alone around your eyes or mouth! It’s not something to risk!
I’ve done my research and I think the fake is ok, I can still use it right?
My answer is the same as above as I don’t think you can really research a fake. As there is zero control as to where these products are made, who is to say that every product that one seller sells originates from the same place? As with all makeup, you also don’t know if different batches differ depending on what ingredients are readily available. You just have no idea as to what is in the product and you could still hurt yourself despite glowing reviews online.
I think this product is legit, should I buy it?
Before you do anything, ask your seller a few basic questions. Don’t be afraid to ask for proof of purchase to confirm it’s authenticity. I found a seemingly really legitimate sale of Kylie Lip Kits on eBay and made a bid without even thinking about it. The photos of the products looked really good they even had the outer packaging Kylie uses for shipment. However as the price started so low I decided to ask the seller whether they were indeed real, just for confirmation for myself as I had put a bid of £60 for 4 lip kits. The seller said they were, which seemed enough for me yet they then banned me from the auction as I seemed like a ‘problem customer’. I called the seller out on this and said that I thought they were fake why else did she ban me when I was winning the auction. Their response was that they purchase from a legitimate wholesaler and that they would unblock me and let me purchase from them in the future, only if I stopped making outrageous comments about their items.
This immediately set off alarm bells for me as true lip kits are not available through wholesalers, they are entirely exclusive through Kylie’s website. I reminded the seller of this and as kind as it was to offer to sell to me after blocking my previous purchase and calling me a ‘problem buyer’ (ace customer service that), I would buy directly from Kylie myself to ensure authenticity. The seller then responded that I was a problem as they could not win with me, that I knew nothing about the cosmetics industry and that all products are available through wholesale. They then said that they have customers who claim things are fake to get free things and they also decided to tell me that they have a solicitor.
Luckily I had done a lot of research prior and despite quite heated responses to my questions, I was able to walk away without being out of pocket. Bullying techniques and pushing the problem onto the buyer is simply unacceptable and characteristic of a fake seller. As a consumer you are fully entitled to ask a question and if you get a similar response – walk away! I can fully take being told I’m a ‘problem’, ‘outrageous’, ‘insulting’ and ‘plain wrong’ for asking questions when things don’t add up, but I can see others getting really upset by it. Please don’t, these people are professionals at making money at your expense. Would you accept customer service like this from a store in the high street? I certainly wouldn’t and I extend that expectation to online sellers too. Perhaps my seller didn’t know they were fake yet regardless their behaviour was odd from the start!
I think I’ve bought a fake product, what can I do?
If a seller has listed something as genuine or has made out the product is genuine then you can raise a Paypal dispute or report to eBay. Which has also got some great advice on reporting counterfeit products! If you have given your credit card details, it would not be an unusual assumption for someone selling counterfeit products to be involved in other criminal activities so definitely contact your bank to ensure the safety of your bank account.
How can I ensure my product is real?
The only way to 100% ensure you are receiving the real deal is to buy directly from the company or approved wholesalers. Companies will always list their approved wholesalers on their websites.
I want to find a bargain, but don’t want to spend the full cost. What can I do?
Occasionally companies will have sales, money off coupons or sell bundles at a reduced price. These are definitely something to look out for! However there are fantastic, cheaper brands out there which are regulated and don’t claim to be a brand they are not. Check out ColourPop, Wet n Wild, Makeup Revolution, I Heart Makeup, Makeup Academy, Sleek, Barry M and Milani for some fantastic quality makeup. There are also so many dupes out there, check out @dupethat on instagram who post some amazing dupes.
I personally think that fake makeup is not something to risk. You could read all of the reviews and think you are buying something ok, but you can never 100% guarantee the safety of the product. As much as I want a bargain, I would much rather find an alternative or save up for the real thing. Though I shouldn’t really spend my money on some Kylie Lip Kits now, I know I’ll feel so good after saving little bits for it here and there, then buying it with my hard earned money. Your body is not something to take a risk with and you might just find yourself wishing you hadn’t put that product on your skin.
What are your thoughts on fake makeup?
Emily Mae x